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📦 Shipping Policy — Cookie Prayers by Edible Marketing LV

At Edible Marketing LV, every Cookie Prayer is custom-made to order with care, Scripture, and the sweetest attention to detail. Because your cookies are created just for you, our shipping timeline begins after your order’s customization is completed.

⏰ Processing & Customization Time

• All cookies are custom and made to order.

• Orders require 48 hours for customization and preparation before shipping.

• Complex or large orders may require additional time; if so, we will notify you immediately.

📦 Shipping Schedule

To protect the quality and integrity of your cookies, we follow a very specific shipping schedule:

• We do NOT ship on weekends or holidays.
  This prevents your cookies from sitting in a warehouse over the weekend.

• Orders ship Monday–Thursday only.

• Orders completed after 12 PM PST on Thursday will ship the following Monday.

🚀 Shipping Timeframes

Once shipped, delivery time is determined by the chosen carrier (UPS, USPS, or FedEx). Typical timeframes:

• Standard Shipping: 2–5 business days

• Expedited Shipping: 1–3 business days

• Overnight (when available)

Please note: Shipping timelines are controlled by the carrier, and Edible Marketing LV is not responsible for delays caused by the carrier, weather conditions, or incorrect addresses provided by the customer.

🛡️ Protection & Business Safeguard Policies

To protect both your purchase and our small business:

Address Accuracy

• Customers are responsible for ensuring all shipping details are entered correctly.

• We are unable to reship or refund orders delivered to an incorrect address provided at checkout.

Damage or Delays in Transit

• Once the package is handed to the shipping carrier, responsibility for transit delays, lost packages, or damage lies with the carrier.

• We will assist you in filing a claim with the shipping carrier if needed.

Weather Considerations

• Warm-weather months may require insulated packaging or expedited shipping for optimal cookie quality.

• We strongly recommend selecting faster shipping to avoid heat-related damage.

Handmade & Food Disclaimer

• Cookies are custom, edible products. Because of their personalized nature, all cookie sales are final and non-refundable unless we made an error on our end.

🙏 Freshness & Quality Guarantee

We take faith, excellence, and quality seriously. Each Cookie Prayer is sealed for freshness and shipped with great care — as if we were sending a blessing straight from our home to yours.

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